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APM Terminals Callao launches Peru’s first digital customer platform

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APM Terminals has become the first Peruvian port to introduce a customer platform that logs, streamlines and coordinates general cargo operations, in the port of Callao. During the pilot phase, the platform, which was developed together with maritime and Customs agents, enabled users to complete trans-actions 67 per cent faster and operations were completed 12 per cent faster, said a release.

Invested nearly $ 1 million in the implementation of MOST, a new state-of-the-art platform that can be used by maritime agents, Customs agencies and carriers, among others. MOST can be used to register cargo and view real-time information, make online payments and generate authorisations for the loading and unloading of all types of general cargo, from anywhere, anytime. The platform is a clear milestone in the efficient management of port logistics using world class technology.

Customs agents can associate and assign a load to the transport companies with which they work; therefore, MOST functionality reduces face-to-face procedures and improves security. In addition, it enables users to more accurately plan equipment and personnel. It also enables the terminal to allocate yard and quay resources more effectively per shift. Lastly, it stream-lines and simplifies the billing process, which is carried out automatically using information logged in the system.

MOST provides a clear graphical interface for monitoring operative movements in the port, warehouses and onboard vessels. It provides the status of the cargo in terms of quantities, weights, detailed location and despatch. Furthermore, its vessel schedule shows real-time vessel berthing and departure times, the release said.

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