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Amazon India and Indian Railways Forge New Partnership to Accelerate Deliveries Across India

The deal is set to revolutionise e-commerce logistics in the country, enabling faster and more efficient deliveries.
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In a game-changing move, Amazon India is expanding its partnership with Indian Railways to revolutionize e-commerce logistics. The new Memorandum of Understanding (MoU) aims to enhance the rail network’s capabilities for faster and more efficient delivery of customer packages.

Key highlights of this collaboration:

  • Hub-and-Spoke Networks: Identifying and optimizing key railway hubs and spokes for streamlined operations.
  • Priority Zones: Focusing on high-impact railway zones to speed up parcel movement.
  • Mega Parcel Hubs: Establishing large-scale hubs to handle increased parcel volumes efficiently.
  • Pilot Projects: Launching a hub-and-spoke model for a specific origin-destination pair to refine and scale up processes across the network.

The initiative also includes forming a joint task force to address first and last-mile requirements, transit times, cost options, and policy enablers to boost parcel volumes and ensure consistent operational timelines.

The partnership between Indian Railways and Amazon India aligns with Indian Government’s vision of ‘Viksit Bharat and Viksit Rail’. It will increase multimodality and use the rail network as an economical and sustainable mode of transportation. The partnership also exemplifies Amazon India’s long-term commitment to invent for and on behalf of customers in association with institutions of national importance such as Indian Railways and India Post.

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