December 2014 Issue

e-commerce Gaps in logistics: delivery woes

With the ?click & shop? model gaining momentum in India, more and more shoppers are taking the online route to purchase a range of products starting from grocery, apparels, electronics, to furniture. The e-commerce logistics in India suffers with several bottlenecks including inadequate infrastructure and delivery inefficiencies that result in delay in delivery, choked airports, and products getting misplaced among others.

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