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DHL launches its first regular fully automated & intelligent urban drone delivery service

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DHL Express, the world’s leading international express delivery service provider, and the world’s leading intelligent autonomous aerial vehicle company EHang have entered into a strategic partnership and jointly launched a fully automated and intelligent smart drone delivery solution to tackle the last-mile delivery challenges in the urban areas of China. This cutting-edge solution takes its inaugural flight for a DHL customer, making DHL the first international express company to provide such a service in China. It marks a new milestone in both companies’ continuous efforts to bring innovative and intelligent solutions with greater automation to the market, said a release.

“This is an exciting time for the logistics sector, with continued growth of the Chinese economy and cross-border trade, particularly in South China and the Greater Bay Area, which is home to an increasing number of SMEs and startups. This means there is a tremendous volume of logistics needs, which, in turn, creates new opportunities for implementing innovative solutions that can continuously drive growth with greater efficiency, sustainability and less cost.”

The new customised route, which has been exclusively created for a DHL customer, covers a distance of approximately eight km between the customer premises and the DHL service center in Liaobu, Dongguan, Guangdong Province. Using the most advanced Unmanned Aerial Vehicle (UAV) in EHang’s newly-launched Falcon series, featuring the highest level of intelligence, automation, safety and reliability, the new intelligent drone delivery solution overcomes the complex road conditions and traffic congestion common to urban areas. It reduces one-way delivery time from 40 minutes to only eight minutes and can save costs of up to 80 per cent per delivery, with reduced energy consumption and carbon footprint compared with road transportation.

The EHang Falcon smart drone, with eight propellers on four arms, is designed with multiple redundant systems for full backup, and smart and secure flight control modules. Its high-performance features include vertical take-off and landing, high accuracy GPS and visual identification, smart flight path planning, fully-automated flight and real-time network connection and scheduling. As a fully automated and intelligent solution, the drones, which can carry up to 5 kg of cargo per flight, take off and land atop intelligent cabinets that were specifically developed for the fully autonomous loading and offloading of the shipment. The intelligent cabinets seamlessly connect with automated processes, including sorting, scanning and storage of express mail, and will feature high-tech functions such as facial recognition and ID scanning, the release added.

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