Amazon Transportation Services (Amazon India) and the Department of Posts (India Post) announced a strategic Memorandum of Understanding to fortify their nationwide logistics partnership.
By combining Amazon’s customer-centricity and technological prowess with India Post’s vast last-mile delivery network and decades of expertise, the collaboration aims to redefine benchmarks in e-commerce logistics.
Under the MoU, the two will closely synchronize operations through seamless integration and knowledge exchange to maximize efficiencies, optimize resource utilization, and explore capacity sharing across their logistics networks.
The alliance will drive mutual growth while elevating the delivery experience for Amazon customers, especially in remote and rural parts of India. In the last 2-3 years, India Post’s footprint across the Amazon logistics network has more than doubled with pickup points growing from 6 locations to 13 locations across the country.
In another first, Amazon became the first e-commerce company to enable an end-to-end integrated cash-on-delivery solution with India Post.
This, along with overall improvements, has resulted in a near 3X increase in the volume of Amazon parcels being delivered via India Post in the past 18 months.
