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Indian commerce dept launches portal to address trade, industry issues

Indian minister of commerce and industry Piyush Goyal recently launched the department of commerce’s Jan Sunwai Portal, designed to streamline communication between stakeholders and authorities.
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The portal provides a channel for addressing trade and industry issues. He also inaugurated the Export Credit Guarantee Corporation’s new online service portal.

The portal offers on-demand video conferencing services, in addition to fixed video conference links for regular, scheduled interactions, an official release said.

The portal was launched at the third meeting of the reconstituted Board of Trade in Mumbai.

The portal’s accessibility extends across various offices and autonomous bodies under the department.

Goyal also inaugurated the Export Credit Guarantee Corporation’s (ECGC) new online service portal, alongside a revamped in-house SMILE-ERP system. These innovations mark a significant leap towards paperless processing and faceless service delivery, benefiting both exporters and banks, the release said.

Key outcomes include full automation of processes, business process integration, quicker claim disposals, enhanced operational control, and a meaningful reduction in the carbon footprint to support sustainability goals.

The Central Board of Indirect Taxes & Customs (CBIC) informed that effective immediately, Remission of Duties and Taxes on Export Products (RoDTEP), Rebate of State and Central Taxes and Levies on Export of Apparel/Garments and Made-ups (RoSCTL) and drawback benefits will be extended to all exports made via courier in the realm of e-commerce exports.

Plans to extend these benefits to postal route exports are also in the pipeline, creating a more equitable environment for e-commerce exporters utilising courier and postal mode.

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